Frequently Asked Questions
The motor is designed to operate at full load amps. The differential pressure reading is as designed. On BWCPs, there should be no clacking sound coming from the motor case; this is the tilt pad bearing fluttering and possibly running in the wrong direction.
The Hayward Tyler Boiling Water Circulating Pump (BWCP) fill rate is ½ gpm (Gallons Per Minute)
To establish a base line, you should perform thrust inspections on a Boiling Water Circulating Pump (BWCP) every two (2) years.
On average, depending on how often the motors are started and stopped in a year, the winding on a wet wound stator should last 10-12 years.
At Hayward Tyler, a typical repair time is 6-8 weeks. However, this turnaround time can be accelerated to handle emergency repairs, provided that the required materials are on hand.
Generally, a centrifugal pump installed in a power plant, manufacturing plant, or other critical industrial facility should undergo preventive maintenance every 6 to 8 years. During the maintenance process, service staff will inform you about any needed or recommended repairs, upgrades, or replacements, so that you can plan ahead.
Our warranty covers 12 months from the start-up of equipment, or 18 months after shipment, whichever occurs first.
Yes, we offer service agreements for the short and long term maintenance of your equipment.
A sealless pump is a conventional centrifugal pump with a feature that provides a reliable form of double-pressure containment: a close-coupled design that eliminates the need for a dynamic mechanical seal, which would typically be used to seal the pump shaft. This sealless design results in leak-proof pumping solution.